General
User custom fields is an organization-wide setting owned by the organization management team, where it turns on the first time an organization admin opens Organization → Users. A team that owned it before this change keeps its capability toggle and settings-search entry until it turns the capability off; no other team sees the toggle. Set up new user ingestions in Organization → Users → Sources; existing schema ownership and ingestion configurations stay with their current teams.
Capability controls
Under Settings → Capabilities, use each switch to enable or disable a capability. Clicking its name opens the related configuration page when available. A disabled switch can have an info icon beside it explaining its requirements. Databases is enabled by default. A team that turns it off keeps it off. Access management groups Reclamations and Access Reviews beneath it. These controls are unavailable while Access management is off. Test & Release stays enabled when required by reviews, environments, or branches. For standalone teams that require reviews, its info popup links to Reviews, where Approval settings manages the requirement. Environments and branches always require Test & Release; their popup explains this without a configuration link. For Help Desk Agent Web Search, expand Allowed sites to manage permitted domains. Enter domains in the field and use each tag’s remove control to remove it. Changes save automatically.Pending actions
Open Settings → Pending actions to see the team’s pending work, including actions assigned to someone else. You need permission to view settings, and the list only includes actions and destinations you can view. Filter between Access approval, Workflow approval, Confirmation, Manual provisioning, or Manual deprovisioning, or leave All types selected. Search by action title or reference and use Sort by to choose oldest or newest first. Click Load more to see additional results. Manual provisioning and Manual deprovisioning are open tasks from access management that need someone to grant or revoke access by hand. They appear alongside approvals and confirmations, and a task with no assignee yet shows as unassigned. Each row shows the existing ticket title and reference, who the action is waiting on, and a compact waiting duration such as 2h or 3d. Hover over the time to see the full date and time, including Created or Requested when the exact activation time is unavailable. Click anywhere on a row to open the ticket and use its existing controls. A workflow action created without a ticket opens its workflow run. Viewing an action here does not grant permission to approve it. Access-review campaigns and configuration reviews remain in their existing views.Access
Ticketing
The Help Desk Agent settings include a Help Desk Agent Name field that overrides your organization’s agent name for this team’s replies, prompts, and notifications. Leave it blank to inherit the org-wide name. An org admin must first enable per-team agent names in Admin settings.
Infrastructure
Quick reference (team)
For org-wide tasks (invite users, create teams, SSO, API keys), use the table in Organization settings and security.