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After a campaign runs, you can track delivery and responses from the campaign detail page. The detail page has tabs for the campaign configuration, per-recipient conversations, and aggregated insights.

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Broadcast Analytics

The insights view shows how message delivery progressed — total recipients, how many were delivered successfully, how many failed, and how many are still pending or scheduled. A delivery timeline shows when messages were sent and how send volume was distributed over time. For locally-scheduled campaigns, you can see distinct delivery clusters corresponding to each timezone batch.

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Response Analytics

If your campaign has a response workflow attached, the insights view also shows aggregated response data. You can track overall response progress and see breakdowns for each form field in the workflow — visualized by field type (e.g., bar charts for multiple choice, distributions for numbers, frequency lists for text).

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Exporting Data

You can export campaign data as a CSV from the insights view. The export includes recipient details and, if a response workflow is attached, form field values for each respondent. Use this for offline analysis, reporting, or building a modified recipient list for a follow-up campaign.

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Conversations

The conversations view provides a per-person list of every campaign recipient. You can filter by delivery status and response status to find specific people. Click any recipient to see their delivery details, failure reason (if applicable), response data, and a link to the conversation. You can also retry a failed delivery for an individual recipient from here.

Manage Campaigns

Run, stop, retry, and manage campaign lifecycle

Recipients

Understand resolution modes and recipient targeting

Workflow Inputs

Configure inputs for response collection workflows