Prerequisites
Catalyst is on by default. To publish workflows, you need Builder permissions or higher.Configure defaults (optional)
Catalyst appears in the team sidebar, at the top of the group with Workflows, Skills, and Background Agents. As a Manager, you can set the default chat mode and whether publishing requires review under Settings → Catalyst. See Changes and reviews.Start your first session
1
Open Catalyst
Click Catalyst in the sidebar. You land on the chat view with a new-session composer.
2
Choose visibility and mode
Before sending a message, set Team chat or Private chat (who can see this session) and Fast or Thinking (speed vs depth for the agent’s reasoning).
3
Describe what you want to automate
Send a concrete prompt, for example: “Create a workflow that adds a user to the “all-staff” Slack channel when they’re onboarded. Search installable workflows first before writing new code.”Click Quickstart above the chat window for common first steps, or Browse prompts for more example requests.
4
Review the draft
Inspect the workflow summary and the code if desired. Ask follow-up questions in chat or edit the code directly in the resource panel.
5
Test when prompted (optional)
After you create a workflow, Catalyst asks if you want to test it.
6
Publish or submit for review
If your team allows direct publishing, click Publish on the workflow tab or above the chat composer. If your team requires review before publishing, click Propose for review above the chat composer. See Changes and reviews.
Once published, your workflow appears in Workflows. Configure triggers, check run history, and debug from Catalyst as needed.
Related topics
Catalyst overview
What Catalyst can do
Catalyst workspace
Get familiar with the Catalyst interface
Tutorial
Using Catalyst to analyze ServiceNow tickets and build automations
Changes and reviews
Stage changes, propose reviews, and configure approvers
Building workflows
Natural language prompting, manual edits, versioning
Dashboards
Building analytics dashboards with Catalyst