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The Catalyst page is where you build automations by prompting the Catalyst agent. The page is accessed from the team sidebar and has two views: Chat, where you work with Catalyst, and a Reviews view for approving drafted changes (for teams that require approval before publishing).
Catalyst chat view showing Quickstart buttons and the message composer

The Catalyst chat view with its new-session composer


Chat

Chat with Catalyst to build automations from natural language descriptions. Above the chat composer are a number of ways to get started quickly, including Quickstart, Browse prompts, Workflow types, and Install workflows.

Team vs private chats

Every Catalyst chat has a visibility setting:
  • Team chat: Anyone on the team with Catalyst access
  • Private chat: Only you
Choose visibility when starting a new chat from the picker on the composer. For an existing session, use the visibility picker in the chat header to switch between team and private.
Use private chat for experiments you are not ready to share. Switch to team chat when you want collaborators to find the session in the sidebar or continue the work.

Fast vs thinking mode

Catalyst offers Fast and Thinking modes that trade off between speed and depth of reasoning:
  • Fast: Best for quick edits, small changes, or straightforward questions
  • Thinking: Best for complex implementations and multi-step builds
Select the mode from the dropdown in the chat composer. The choice applies to the current chat and is remembered per chat. Managers can set a default chat mode under Settings → Catalyst. New sessions start with that default and individual users can still change mode in the composer.

Read responses while Catalyst works

Scroll up in the conversation to pause automatic scrolling. New output continues to arrive without moving the text you’re reading. Scroll back to the bottom or select Jump to bottom to follow new output again. Sending a message also returns you to the latest output. You can also scroll up inside an expanded Thinking panel to pause scrolling there. The panel stays open when thinking finishes so you can keep reading.

Interactive cards in chat

Catalyst sometimes renders interactive UI in the message thread instead of plain text.

Configure integrations

When a workflow needs an app that’s not connected, Catalyst shows cards with Connect, Configure, or Reconfigure actions. Complete setup using the card instead of pasting credentials in chat. See Connecting external apps.
Catalyst chat showing a Configure integrations card with a Connect action

A Configure integrations card with a Connect action for an unconnected app

Questions

Catalyst may ask clarifying questions with selectable options (single or multi-select). When you pick an option and submit, Catalyst will note your answer and resume working.
Catalyst questions card with selectable options

A structured questions card with single-select options

Temporary workflows

Catalyst may create a temporary workflow to probe an API, fetch data, or validate an integration in the process of completing a task. When Catalyst proposes a temporary workflow, a card appears in chat showing:
  • The workflow name and a link to open it in the resource panel
  • Run and Reject actions (unless the workflow is read-only, in which case it may run automatically)
Catalyst chat showing a temporary analysis workflow auto-approved as read-only and completed

A read-only temporary workflow auto-approved and run in chat

@Mention resources

You can mention existing resources (such as workflows and Help Desk skills) when chatting with Catalyst. Type ”@” to see a list of existing resources, and keep typing to specify.
Catalyst composer with @ mention dropdown listing workflows and skills

The @ mention menu for workflows and Help Desk skills

File attachments

Attach files to Catalyst messages to share screenshots, data, or other context.
  • Click the plus in the composer to pick files
  • Drag files onto the chat area (a “Drop files to attach” overlay appears)
  • Paste files from your clipboard when supported by your browser

Limits and supported types

  • Maximum file size: 50 MB per file (under 25 MB recommended)
  • Maximum attachments: 10 per message
  • Supported file types:
    • Images: PNG, JPEG, GIF, WebP
    • Documents: PDF, DOCX, XLSX, Visio (.vsd)
    • Text: CSV, TXT, Markdown, JSON

Resource panel

When Catalyst creates or opens a resource such as a workflow or skill, a tab appears in the resource panel on the right side of the chat. Edits made via chat or directly in the panel are not live until you publish or complete a review. Ticket labels also use this draft-and-publish flow. Click a label in the session resource list to open its resource tab and review its settings before publishing.
Catalyst resource panel showing a draft Okta MFA reset workflow beside the chat

A workflow open in the resource panel with Publish and run controls


Learn more

Catalyst overview

What Catalyst can do

Getting started

Open your first session and publish a change

Tutorial

Using Catalyst to analyze ServiceNow tickets and build automations

Changes and reviews

Stage changes, propose reviews, and configure approvers

Building workflows

Natural language prompting, manual edits, versioning

Dashboards

Building analytics dashboards with Catalyst

Catalyst skills

Teach Catalyst how to build your workflows

Background agents

Scheduled agents that surface findings for review

Help Desk skills

Instructions for the help desk agent on end-user requests

Permissions

Builder access and team capabilities

Workflow versioning

Published versions and history for individual workflows