The new workspace layout is rolling out in staging. Choose Classic layout
if your app has a full sidebar, or New workspace layout if it has an icon
rail.
- Classic layout
- New workspace layout
Serval workflows are AI-powered automation tools that help streamline tasks and processes across your organization. Vibe code workflows using natural language, connect them to your applications, and automate everything from user provisioning to scheduled reports.
You build and edit workflows in
Catalyst, Serval’s automation
agent. This section covers how workflows run, trigger, integrate, and how you
manage them once built.
Why Workflows
- Build and edit with natural language - Describe what you want in plain English; Serval generates the code
- Edit the code directly - Optionally, edit code directly to adjust workflows
- Visualize every step - See exactly what your workflow does in an easy-to-follow diagram
- Control access and approvals - Set permissions for who can run workflows and require approvals before execution
- Run deterministically - Workflows execute exactly as written, every time
- Connect to anything - Interact with any API you’ve connected to Serval, or trigger workflows via webhook, schedule, or help desk agent
- Long-running support - Workflows can run for hours or days without timing out, with reliable progress tracking and cancellation
- File inputs and outputs - Accept files as workflow inputs and return files as outputs to process documents, generate reports, or move files between systems
- Find workflows with semantic search - Search workflows by intent, not just keywords. Results are ranked by semantic relevance
- Organize with tags - Create custom tags to categorize and filter workflows in the sidebar
- React to events - Build event-triggered workflows that respond to Serval events like ticket creation, updates, and new messages