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Serval workflows are AI-powered automation tools that help streamline tasks and processes across your organization. Vibe code workflows using natural language, connect them to your applications, and automate everything from user provisioning to scheduled reports.
Workflow builder interface showing natural language automation creation

Build automations using natural language and connect to your applications

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Why Workflows

  • Build and edit with natural language - Describe what you want in plain English; Serval generates the code
  • Edit the code directly - Optionally, edit code directly to adjust workflows
  • Visualize every step - See exactly what your workflow does in an easy-to-follow diagram
  • Control access and approvals - Set permissions for who can run workflows and require approvals before execution
  • Run deterministically - Workflows execute exactly as written, every time
  • Connect to anything - Interact with any API you’ve connected to Serval, or trigger workflows via webhook, schedule, or help desk agent

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What You Can Do with Workflows

Configure

Create workflows using natural language or edit the generated code directly. Install workflows for an easy start

Run

Execute workflows manually, on schedules (admin only), or triggered automatically from tickets (everyone)

Manage

Duplicate workflows across teams and maintain versions over time

Audit

View complete logs of all workflow runs and configuration changes

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Next Steps

Start by creating your first workflow or installing a pre-built workflow.