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End-to-end flows between Serval and Customer applications

The diagram below highlights system boundaries, data transmission paths, and key security controls within Serval. Hover over a component to isolate its flows, or over a line to trace it. Customer applications are provided as examples only — Serval can be connected with as many or as few external applications as needed.

System boundaries, data transmission paths, and security controls within Serval

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Hybrid self-hosted deployments

In a Hybrid Self-Hosted deployment the Credential Proxy runs on the Serval worker inside your own infrastructure. Integration credentials live in a Kubernetes Secret on that worker and never leave your network. The worker opens an outbound HTTPS connection to Serval Cloud; the workflow engine sends it signed integration requests, the worker injects the credential and makes the call, and the result flows back. Everything else — the web app, the workflow engine, inbound webhooks, and application storage — stays in Serval Cloud.

Hybrid self-hosted: the Credential Proxy and integration credentials live on your worker

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