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About Opal Security

Opal Security is an access management platform that helps organizations govern and automate user access to groups, resources, and applications. Connecting Opal to Serval enables automated access provisioning, access request workflows, and user entitlement lookups directly from your service desk.

What the Opal Security integration enables

CapabilityDescription
Access managementLook up, provision, and revoke user access to groups and resources
Access requestsSubmit, review, and approve access requests through Opal
Automation workflowsBuild workflows to query or take actions via the Opal API
Anything defined in the Opal API can be accessed through Serval.

Opal configuration

Prerequisites

  • An active Opal Security account with API access
  • Permission to create API tokens in Opal

Create an API token

1

Navigate to API token settings

Sign in to Opal and navigate to your organization’s Settings page. Select the API Tokens section.
2

Create a new token

Click Create Token. Give the token a descriptive name (e.g., “Serval Integration”) and select the appropriate permissions for your use case.
3

Copy your token

Copy the generated API Token value immediately.
The API token is only displayed once. Store it securely before leaving the page. If lost, you must create a new token.

Identify your API domain

Your API Domain is the base URL for your Opal API instance. Common values:
EnvironmentAPI Domain
Productionapi.opal.dev
Sandboxsandbox.opal.dev
If your organization uses a custom Opal deployment, check with your Opal administrator for the correct domain.

Serval configuration

  1. In Serval, go to AppsAvailableOpal SecurityConnect
  2. Enter the following:
    FieldDescription
    API DomainYour Opal API domain (e.g., api.opal.dev)
    API TokenYour Opal API bearer token
  3. Click Save
Serval will verify your credentials and connect to Opal. Once saved, the integration is ready to use in workflows.

Additional resources

Opal API documentation

Full API reference for the Opal platform

Opal Security

Learn more about Opal Security’s access management platform

Need help? Contact support@serval.com for assistance with your Opal integration.