About Jamf Security Cloud
Jamf Security Cloud (the former Wandera RADAR platform) provides mobile threat defense and endpoint risk assessment for iOS, iPadOS, Android, macOS, and Windows devices. Connecting it to Serval lets your team query each enrolled device’s current risk state, look devices up by UEM external ID or device GUID, set or clear manual risk-level overrides, and delete devices - all through Serval workflows that call the Jamf Security Cloud Risk and Device Lifecycle APIs on your behalf. Serval only ever sends authenticated requests toapi.wandera.com.
Authentication: RADAR application credentials. You create an API application in the Jamf Security Cloud portal and give Serval the Application ID and Application Secret. Serval stores the ID and an encrypted copy of the secret, and exchanges them for short-lived (15-minute) tokens on demand - no browser-based sign-in and no user-level consent. When you connect, Serval validates the credentials and automatically discovers your RADAR customer ID from the login token, so workflows never ask for it.
Data sync: On demand. There is no background sync - workflows call the Jamf Security Cloud APIs when they run (subject to each workflow’s approval procedure).
What the Jamf Security Cloud integration enables
Rate limits are enforced by Jamf: 5 requests per second and 10,000 per day per application integration, counted separately for logins and data requests.
Get your credentials
Serval authenticates with a RADAR API application: an Application ID and Application Secret pair created in the Jamf Security Cloud portal.1
Open Security Integrations
Log in to the Jamf Security Cloud (RADAR) portal and go to Settings, then Security Integrations.
2
Create an API application
Create a new application key for Serval (e.g. named “Serval Integration”).
3
Copy the credentials
Copy the Application ID and Application Secret immediately - the secret is shown only once. You’ll paste both into Serval.
Connect Jamf Security Cloud to Serval
1
Open integrations
In Serval, go to Settings → Integrations and select Jamf Security Cloud.
2
Enter your credentials
Paste the Application ID and Application Secret from the RADAR portal.
3
Connect
Click connect. Serval validates the credentials against Jamf Security Cloud immediately - a failed connect means the credentials were rejected, and the error will say so. On success, Serval discovers and stores your RADAR customer ID automatically.