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POST
Sync Ticket to Channel

Authentication and permissions

Token requirements: User-based token (OAuth) or Organization-scoped API key or Team-scoped API key. Send a bearer access token for one of these identities. The permissions and resource restrictions below also apply.
Permissions joined by + are all required; or separates alternatives. Full-access keys still cannot call endpoints marked unsupported. Team keys must allow every team checked by the request. OAuth access depends on the user’s roles and resource access.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

ticket_id
string
required

The Serval ticket ID to sync

Body

application/json
channelTarget
Email · object

The channel to sync to (creates external ticket and establishes ongoing sync)

Response

200 - application/json

Success

The response is of type SyncTicketToChannelResponse · object.