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GET
List Ticket Messages

Authentication and permissions

Token requirements: User-based token (OAuth) or Organization-scoped API key or Team-scoped API key. Send a bearer access token for one of these identities. The permissions and resource restrictions below also apply.
Permissions joined by + are all required; or separates alternatives. Full-access keys still cannot call endpoints marked unsupported. Team keys must allow every team checked by the request. OAuth access depends on the user’s roles and resource access.
  • Team messages: Internal notes require permission to view internal notes on the owning team.
  • Requester messages: You must be the ticket’s requester. Not available for system-created tickets or tickets restricted to their team. Internal notes are not returned.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

ticket_id
string
required

The ID of the ticket to list messages for.

Query Parameters

pageSize
integer<int32>

Maximum number of results to return.

pageToken
string

Token for pagination.

Response

200 - application/json

Success

data
Message · object[]
nextPageToken
string | null