Ticket API
List Ticket Messages
List messages for a ticket.
GET
List Ticket Messages
Authentication and permissions
Token requirements: User-based token (OAuth) or Organization-scoped API key or Team-scoped API key. Send a bearer access token for one of these identities. The permissions and resource restrictions below also apply.
Permissions joined by + are all required; or separates alternatives. Full-access keys still cannot call endpoints marked unsupported. Team keys must allow every team checked by the request. OAuth access depends on the user’s roles and resource access.
- Team messages: Internal notes require permission to view internal notes on the owning team.
- Requester messages: You must be the ticket’s requester. Not available for system-created tickets or tickets restricted to their team. Internal notes are not returned.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
The ID of the ticket to list messages for.
Query Parameters
Maximum number of results to return.
Token for pagination.

