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POST
Grant Ticket Access

Authentication and permissions

Token requirements: User-based token (OAuth) or Organization-scoped API key or Team-scoped API key. Send a bearer access token for one of these identities. The permissions and resource restrictions below also apply.
Permissions joined by + are all required; or separates alternatives. Full-access keys still cannot call endpoints marked unsupported. Team keys must allow every team checked by the request. OAuth access depends on the user’s roles and resource access.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

ticket_id
string
required

Body

application/json

Adds people and groups to a ticket, or changes their access level.

userIds
string[]
groupIds
string[]
access
enum<string>

Built-in access a person or group has on a ticket.

Available options:
TICKET_ACCESS_LEVEL_UNSPECIFIED,
TICKET_ACCESS_LEVEL_VIEW,
TICKET_ACCESS_LEVEL_EDIT

Response

200 - application/json

Success

data
TicketAccessGrant · object[]

Grants this call created or changed.