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GET
/
v2
/
tickets
/
{ticket_id}
/
external-messages
List Ticket External Messages
curl --request GET \
  --url https://public.api.serval.com/v2/tickets/{ticket_id}/external-messages \
  --header 'Authorization: Bearer <token>'
{
  "data": [
    {
      "id": "<string>",
      "externalMessageId": "<string>",
      "messageId": "<string>",
      "sourceType": "EXTERNAL_MESSAGE_SOURCE_TYPE_UNSPECIFIED",
      "sourceId": "<string>",
      "isOrigin": true,
      "createdAt": "2023-11-07T05:31:56Z",
      "updatedAt": "2023-11-07T05:31:56Z"
    }
  ]
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
ticket_id
string
required

The ID of the Serval ticket to list external messages for

Response

Success

​
data
ExternalMessage · object[]