List Ticket External Messages - Serval Documentation

GET

tickets

{ticket_id}

external-messages

List Ticket External Messages

curl --request GET \
  --url https://public.api.serval.com/v2/tickets/{ticket_id}/external-messages \
  --header 'Authorization: Bearer <token>'

{
  "data": [
    {
      "id": "<string>",
      "externalMessageId": "<string>",
      "messageId": "<string>",
      "sourceId": "<string>",
      "isOrigin": true,
      "createdAt": "2023-11-07T05:31:56Z",
      "updatedAt": "2023-11-07T05:31:56Z",
      "toRecipientEmails": [
        "<string>"
      ],
      "ccRecipientEmails": [
        "<string>"
      ]
    }
  ]
}

Authorizations

Authorization

string

header

required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

ticket_id

string

required

The ID of the Serval ticket to list external messages for

Response

Success

data

ExternalMessage · object[]

Show child attributes

List Ticket External Messages

curl --request GET \
  --url https://public.api.serval.com/v2/tickets/{ticket_id}/external-messages \
  --header 'Authorization: Bearer <token>'

{
  "data": [
    {
      "id": "<string>",
      "externalMessageId": "<string>",
      "messageId": "<string>",
      "sourceId": "<string>",
      "isOrigin": true,
      "createdAt": "2023-11-07T05:31:56Z",
      "updatedAt": "2023-11-07T05:31:56Z",
      "toRecipientEmails": [
        "<string>"
      ],
      "ccRecipientEmails": [
        "<string>"
      ]
    }
  ]
}