Search Tickets

curl --request POST \
  --url https://public.api.serval.com/v2/tickets/search \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "teamIds": [
    "<string>"
  ],
  "assignedToUserIds": [
    "<string>"
  ],
  "requesterUserIds": [
    "<string>"
  ],
  "statusIds": [
    "<string>"
  ],
  "escalationLevels": [],
  "createdAfter": "2023-11-07T05:31:56Z",
  "createdBefore": "2023-11-07T05:31:56Z",
  "pageSize": 123,
  "pageToken": "<string>"
}
'

import requests

url = "https://public.api.serval.com/v2/tickets/search"

payload = {
    "teamIds": ["<string>"],
    "assignedToUserIds": ["<string>"],
    "requesterUserIds": ["<string>"],
    "statusIds": ["<string>"],
    "escalationLevels": [],
    "createdAfter": "2023-11-07T05:31:56Z",
    "createdBefore": "2023-11-07T05:31:56Z",
    "pageSize": 123,
    "pageToken": "<string>"
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    teamIds: ['<string>'],
    assignedToUserIds: ['<string>'],
    requesterUserIds: ['<string>'],
    statusIds: ['<string>'],
    escalationLevels: [],
    createdAfter: '2023-11-07T05:31:56Z',
    createdBefore: '2023-11-07T05:31:56Z',
    pageSize: 123,
    pageToken: '<string>'
  })
};

fetch('https://public.api.serval.com/v2/tickets/search', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://public.api.serval.com/v2/tickets/search",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'teamIds' => [
        '<string>'
    ],
    'assignedToUserIds' => [
        '<string>'
    ],
    'requesterUserIds' => [
        '<string>'
    ],
    'statusIds' => [
        '<string>'
    ],
    'escalationLevels' => [
        
    ],
    'createdAfter' => '2023-11-07T05:31:56Z',
    'createdBefore' => '2023-11-07T05:31:56Z',
    'pageSize' => 123,
    'pageToken' => '<string>'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://public.api.serval.com/v2/tickets/search"

	payload := strings.NewReader("{\n  \"teamIds\": [\n    \"<string>\"\n  ],\n  \"assignedToUserIds\": [\n    \"<string>\"\n  ],\n  \"requesterUserIds\": [\n    \"<string>\"\n  ],\n  \"statusIds\": [\n    \"<string>\"\n  ],\n  \"escalationLevels\": [],\n  \"createdAfter\": \"2023-11-07T05:31:56Z\",\n  \"createdBefore\": \"2023-11-07T05:31:56Z\",\n  \"pageSize\": 123,\n  \"pageToken\": \"<string>\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://public.api.serval.com/v2/tickets/search")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"teamIds\": [\n    \"<string>\"\n  ],\n  \"assignedToUserIds\": [\n    \"<string>\"\n  ],\n  \"requesterUserIds\": [\n    \"<string>\"\n  ],\n  \"statusIds\": [\n    \"<string>\"\n  ],\n  \"escalationLevels\": [],\n  \"createdAfter\": \"2023-11-07T05:31:56Z\",\n  \"createdBefore\": \"2023-11-07T05:31:56Z\",\n  \"pageSize\": 123,\n  \"pageToken\": \"<string>\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://public.api.serval.com/v2/tickets/search")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"teamIds\": [\n    \"<string>\"\n  ],\n  \"assignedToUserIds\": [\n    \"<string>\"\n  ],\n  \"requesterUserIds\": [\n    \"<string>\"\n  ],\n  \"statusIds\": [\n    \"<string>\"\n  ],\n  \"escalationLevels\": [],\n  \"createdAfter\": \"2023-11-07T05:31:56Z\",\n  \"createdBefore\": \"2023-11-07T05:31:56Z\",\n  \"pageSize\": 123,\n  \"pageToken\": \"<string>\"\n}"

response = http.request(request)
puts response.read_body

{
  "data": [
    {
      "id": "<string>",
      "friendlyIdentifier": "<string>",
      "teamId": "<string>",
      "name": "<string>",
      "description": "<string>",
      "createdAt": "2023-11-07T05:31:56Z",
      "completedAt": "2023-11-07T05:31:56Z",
      "escalatedAt": "2023-11-07T05:31:56Z",
      "createdByUserId": "<string>",
      "assignedToUserId": "<string>",
      "requesterUserId": "<string>",
      "statusId": "<string>",
      "priorityId": "<string>",
      "slaStartedAt": "2023-11-07T05:31:56Z",
      "slaBreachesAt": "2023-11-07T05:31:56Z",
      "labelIds": [
        "<string>"
      ],
      "dueDate": {
        "year": 123,
        "month": 123,
        "day": 123
      },
      "isOverdue": true,
      "childTicketIds": [
        "<string>"
      ],
      "linkedTicketIds": [
        "<string>"
      ],
      "duplicateTicketIds": [
        "<string>"
      ],
      "dependsOnTicketIds": [
        "<string>"
      ],
      "parentTicketId": "<string>",
      "conversationThreadTicketIds": [
        "<string>"
      ],
      "conversationThreadParentTicketId": "<string>",
      "nameTranslations": {},
      "descriptionTranslations": {},
      "categoryOptionId": "<string>"
    }
  ],
  "nextPageToken": "<string>"
}

{
  "message": "<string>",
  "detail": {
    "type": "<string>",
    "value": "<string>",
    "debug": {}
  }
}