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GET
/
v2
/
tickets
/
{id}
Get Ticket
curl --request GET \
  --url https://public.api.serval.com/v2/tickets/{id} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "id": "<string>",
    "friendlyIdentifier": "<string>",
    "teamId": "<string>",
    "name": "<string>",
    "description": "<string>",
    "createdAt": "2023-11-07T05:31:56Z",
    "completedAt": "2023-11-07T05:31:56Z",
    "escalatedAt": "2023-11-07T05:31:56Z",
    "createdByUserId": "<string>",
    "assignedToUserId": "<string>",
    "requesterUserId": "<string>",
    "statusId": "<string>",
    "escalationLevel": "AI",
    "priorityId": "<string>",
    "slaStartedAt": "2023-11-07T05:31:56Z",
    "slaBreachesAt": "2023-11-07T05:31:56Z",
    "labelIds": [
      "<string>"
    ],
    "type": "TICKET_TYPE_UNSPECIFIED",
    "dueDate": {
      "year": 123,
      "month": 123,
      "day": 123
    },
    "isOverdue": true,
    "childTicketIds": [
      "<string>"
    ],
    "linkedTicketIds": [
      "<string>"
    ],
    "duplicateTicketIds": [
      "<string>"
    ],
    "dependsOnTicketIds": [
      "<string>"
    ],
    "parentTicketId": "<string>"
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Response

Success

​
data
data · object