GET
/
v1
/
teams
/
{team_id}
/
tickets
/
{ticket_id}
Get Ticket
curl --request GET \
  --url https://public.api.serval.com/v1/teams/{team_id}/tickets/{ticket_id} \
  --header 'Authorization: Bearer <token>'
{
  "ticket": {
    "id": "<string>",
    "friendlyIdentifier": "<string>",
    "forTeam": {
      "id": "<string>",
      "name": "<string>"
    },
    "name": "<string>",
    "description": "<string>",
    "createdAt": "1s",
    "completedAt": "1s",
    "escalatedAt": "1s",
    "createdByUser": {
      "id": "<string>",
      "email": "<string>"
    },
    "assignedToUser": {
      "id": "<string>",
      "email": "<string>"
    },
    "status": {
      "id": "<string>",
      "teamId": "<string>",
      "statusGroup": "TICKET_STATUS_GROUP_UNSPECIFIED",
      "name": "<string>",
      "description": "<string>",
      "isDefault": true
    },
    "escalationLevel": "AI",
    "priority": {
      "id": "<string>",
      "teamId": "<string>",
      "priority": "TICKET_PRIORITY_UNSPECIFIED",
      "description": "<string>"
    },
    "slaStartedAt": "1s",
    "slaBreachesAt": "1s",
    "labels": [
      {
        "id": "<string>",
        "teamId": "<string>",
        "name": "<string>",
        "description": "<string>"
      }
    ]
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
team_id
string
required

The ID of the Serval team that the ticket belongs to.

​
ticket_id
string
required

The ID of the Serval ticket to get.

Response

200
application/json

Success

The response is of type object.