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GET
/
v2
/
tickets
/
{id}
Get Ticket
curl --request GET \
  --url https://public.api.serval.com/v2/tickets/{id} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "id": "<string>",
    "friendlyIdentifier": "<string>",
    "teamId": "<string>",
    "name": "<string>",
    "description": "<string>",
    "createdAt": "2023-11-07T05:31:56Z",
    "completedAt": "2023-11-07T05:31:56Z",
    "escalatedAt": "2023-11-07T05:31:56Z",
    "createdByUserId": "<string>",
    "assignedToUserId": "<string>",
    "requesterUserId": "<string>",
    "statusId": "<string>",
    "escalationLevel": "AI",
    "priorityId": "<string>",
    "slaStartedAt": "2023-11-07T05:31:56Z",
    "slaBreachesAt": "2023-11-07T05:31:56Z",
    "labelIds": [
      "<string>"
    ]
  }
}

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
string
required

Response

Success

data
object