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GET
/
v2
/
sla-definitions
/
{id}
Get SLA Definition
curl --request GET \
  --url https://public.api.serval.com/v2/sla-definitions/{id} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "id": "<string>",
    "teamId": "<string>",
    "name": "<string>",
    "description": "<string>",
    "targetDurationSeconds": 123,
    "useCalendarTime": true,
    "scheduleId": "<string>",
    "conditions": [
      {
        "id": "<string>",
        "slaDefinitionId": "<string>",
        "conditionRule": {
          "type": "<string>",
          "field": "<string>",
          "op": "<string>",
          "value": "<string>",
          "values": [
            "<string>"
          ],
          "logicOp": "<string>"
        },
        "resumePolicy": "<string>",
        "priority": 123
      }
    ],
    "createdAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z",
    "attachmentCriteria": [
      {
        "type": "<string>",
        "field": "<string>",
        "op": "<string>",
        "value": "<string>",
        "values": [
          "<string>"
        ],
        "logicOp": "<string>"
      }
    ],
    "actionDefinitions": [
      {
        "id": "<string>",
        "slaDefinitionId": "<string>",
        "offsetSeconds": 123,
        "workflowId": "<string>",
        "createdAt": "2023-11-07T05:31:56Z",
        "updatedAt": "2023-11-07T05:31:56Z"
      }
    ]
  }
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string
required

Response

Success

​
data
data · object

SlaDefinition represents a reusable SLA policy.