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GET
Get Improvement Request

Authentication and permissions

Token requirements: User-based token (OAuth) or Organization-scoped API key or Team-scoped API key. Send a bearer access token for one of these identities. The permissions and resource restrictions below also apply.
Permissions joined by + are all required; or separates alternatives. Full-access keys still cannot call endpoints marked unsupported. Team keys must allow every team checked by the request. OAuth access depends on the user’s roles and resource access.
  • Your own ticket: You must be the requester of the ticket the request is on. Not available for system-created tickets or tickets restricted to their team.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
string
required

The ID of the improvement request.

Response

200 - application/json

Success

data
data · object

A requester's ask for the team to improve how a kind of request is handled: a workflow, a Help Desk Skill, a knowledge change, or a mix. It is attached to the ticket message it was filed in, whose body is its description.