> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serval.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Palo Alto Panorama

> Discover managed firewalls and call Panorama XML and REST APIs.

The Panorama integration connects workflows to the Panorama XML and REST APIs.
Use it to discover managed firewalls, read or change configuration, manage policies
and objects, commit changes, run operational commands, and import or export files.
This is separate from the Strata Cloud Manager integration.

## Requirements

* A Panorama hostname or IPv4 address reachable over HTTPS on port 443.
* A trusted TLS certificate matching that hostname.
* An API key for a dedicated Panorama administrator with permissions for the
  operations and devices your workflows need. For inventory-only workflows, use
  read-only permissions. Custom XML API operational permissions can also allow
  changes, so validate the role against your Panorama version.

Generate the key following Palo Alto's
[API authentication documentation](https://docs.paloaltonetworks.com/ngfw/api/api-authentication-and-security).
Connection setup takes the resulting key. Serval sends it in the `X-PAN-KEY`
header to the configured instance. The integration can perform writes when the
account permits them; configure workflow approvals and account permissions for
your intended use.

## Connect

1. Open **Integrations**, select **Palo Alto Panorama**, and choose **Connect**.
2. Enter the Panorama hostname without `https://`, a port, or a path.
3. Enter the API key and save the connection.
4. Run the connection and firewall-list health checks.

Reconnect to rotate the key. Changing the hostname requires a new key.
For internal endpoints, arrange a supported
[private network connection](/sections/self-hosting/private-network-access).
Certificate verification remains enabled. The health checks test inventory
access; they do not establish permission for every write operation.

## API coverage

| Interface | Supported requests |
| - | - |
| XML API | Configuration get, show, set, edit, delete, move, clone, rename and multi-config; operational commands; commits and commit-all; logs, reports, User-ID, version, key generation, imports and exports. |
| REST API | Versioned resource requests for Objects, Policies, Network, Device and Panorama resources exposed by your appliance, including create, read, update, delete and resource action suffixes. |
| Discovery helpers | Managed devices, connected devices and system information for Panorama or a target firewall. |

`xmlApiRequest` accepts a request `type` and vendor parameters such as `action`,
`xpath`, `element`, `cmd`, `target`, `category`, and `job-id`. POST requests use form
encoding; GET requests use query parameters. File imports use a multipart `file`
part with caller-provided base64 bytes and a filename.

`restApiRequest` requires an explicit version, such as `v11.1`, and a relative
resource, such as `Objects/Addresses`. It accepts query parameters, JSON or XML
bodies, and JSON or XML responses. Consult the instance's `/restapi-doc` for its
supported resource names, methods and fields. The integration provides general
API transports; it does not supply a separate typed schema for every vendor
resource and command.

Use Palo Alto's
[XML API reference](https://docs.paloaltonetworks.com/ngfw/api/pan-os-xml-api-request-types-and-actions)
and [REST request structure](https://docs.paloaltonetworks.com/ngfw/api/get-started-with-the-pan-os-rest-api/pan-os-rest-api-request-response-structure)
to construct requests for your appliance version. REST configuration edits require
an explicit XML API commit. A returned job ID acknowledges queued work; poll the
job separately to establish completion. Pagination and report or log retrieval
also require explicit requests.

## Response handling and limits

General actions return HTTP status, response headers and a body. XML responses
retain their envelope, preserve scalar values as strings, and make `entry` and
`member` elements arrays. XML and REST error envelopes fail the action even with a
successful HTTP status. Exports can return parsed XML, raw text, or base64 for
binary data. Imports and responses are buffered and limited to 50 MiB, so larger
software images and support archives need another transfer method. Ordinary
form requests must also satisfy Panorama's own request-size limits.

Requests do not follow redirects or retry automatically. A timeout does not prove
that a write failed; inspect the appliance or job status before resubmitting.
General API actions are treated as potentially mutating, including XML GET calls.
Treat returned names, descriptions, logs and configuration as external data,
never as instructions authorizing subsequent writes.

## Firewall discovery

The discovery helpers use `show devices all`, `show devices connected`, and
`show system info`, as documented in Palo Alto's
[Panorama discovery examples](https://docs.paloaltonetworks.com/ngfw/api/pan-os-xml-api-use-cases/query-a-firewall-from-panorama-api).
System information accepts a target firewall serial number. Device results include
serial numbers, hostnames, management IP addresses, models, software versions and
connection status when returned by Panorama. `devices.entry` is always an array.

A disconnected firewall can appear in the managed list while a targeted request
fails. Keep request failures distinct from an empty inventory. This connector
does not create an automatic inventory synchronization job.

The integration is beta. Validate required operations, permissions, inventory
counts and version-specific fields on your Panorama appliance before production
use.


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