> ## Documentation Index
> Fetch the complete documentation index at: https://docs.serval.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Move Ticket To Team

> Move a ticket to a different team. The help agent re-runs under the destination team's configuration.



## OpenAPI

````yaml /sections/api-reference/openapi-spec-v2.yaml post /v2/tickets/{ticket_id}/move-to-team
openapi: 3.1.0
info:
  title: Serval Public API
  description: Serval Public API
  contact:
    name: Serval
    url: https://serval.com
    email: support@serval.com
  license:
    name: Serval License
    url: https://serval.com/license
  version: 2.0.0
servers:
  - url: https://public.api.serval.com
security:
  - BearerAuth: []
tags:
  - name: Access Policy API
  - name: Access Policy Approval Procedure API
  - name: Access Profile API
  - name: Access Relationship API
  - name: Access Request API
  - name: Agent API
  - name: App Instance API
  - name: App Resource API
  - name: App Resource Role API
  - name: Approval Delegation API
  - name: Approval Request API
  - name: Audit Log API
  - name: Change Blackout API
  - name: Change Model API
  - name: Custom Field API
  - name: Custom Service API
  - name: Entity API
  - name: Entity Field Mapping API
  - name: Entity Ingestion Config API
  - name: Entity Scan Action API
  - name: Entity Type API
  - name: Folder API
  - name: Forms API
  - name: Group API
  - name: Guidance API
  - name: Help Agent API
  - name: Journey API
  - name: Knowledge API
  - name: Knowledge Base API
  - name: Report API
  - name: SLA API
  - name: Schedule API
  - name: Tag API
  - name: Team API
  - name: Team Group API
  - name: Team User API
  - name: Ticket API
  - name: Topic API
  - name: User API
  - name: User Relationship API
  - name: Workflow API
  - name: Workflow Approval Procedure API
  - name: Workflow Run API
paths:
  /v2/tickets/{ticket_id}/move-to-team:
    post:
      tags:
        - Ticket API
      summary: Move Ticket To Team
      description: >-
        Move a ticket to a different team. The help agent re-runs under the
        destination team's configuration.
      operationId: svrelay.publicv2.PublicAPIServiceV2.MoveTicketToTeam
      parameters:
        - name: ticket_id
          in: path
          required: true
          schema:
            type: string
            title: ticket_id
            description: |-
              The ID of the ticket to move. The owning (source) team is resolved
               server-side; callers do not (and must not) supply it.
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                newTeamId:
                  type: string
                  title: new_team_id
                  description: The ID of the team to move the ticket to.
              title: MoveTicketToTeamRequest
              additionalProperties: false
        required: true
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/svhelp.publicapi.MoveTicketToTeamResponse'
      security:
        - BearerAuth: []
components:
  schemas:
    svhelp.publicapi.MoveTicketToTeamResponse:
      type: object
      title: MoveTicketToTeamResponse
      additionalProperties: false
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT

````