> ## Documentation Index > Fetch the complete documentation index at: https://docs.serval.com/llms.txt > Use this file to discover all available pages before exploring further. # List Ticket Messages > List messages for a ticket. ## OpenAPI ````yaml /sections/api-reference/openapi-spec-v2.yaml get /v2/tickets/{ticket_id}/messages openapi: 3.1.0 info: title: Serval Public API description: Serval Public API contact: name: Serval url: https://serval.com email: support@serval.com license: name: Serval License url: https://serval.com/license version: 2.0.0 servers: - url: https://public.api.serval.com security: - BearerAuth: [] tags: - name: Access Policy API - name: Access Policy Approval Procedure API - name: Access Profile API - name: Access Relationship API - name: Access Request API - name: Agent API - name: App Instance API - name: App Resource API - name: App Resource Role API - name: Approval Delegation API - name: Approval Request API - name: Audit Log API - name: Change Blackout API - name: Change Model API - name: Custom Field API - name: Custom Service API - name: Entity API - name: Entity Field Mapping API - name: Entity Ingestion Config API - name: Entity Type API - name: Folder API - name: Group API - name: Guidance API - name: Help Agent API - name: Journey API - name: Knowledge API - name: Knowledge Base API - name: Report API - name: SLA API - name: Schedule API - name: Tag API - name: Team API - name: Team User API - name: Ticket API - name: Topic API - name: User API - name: User Relationship API - name: Workflow API - name: Workflow Approval Procedure API - name: Workflow Run API paths: /v2/tickets/{ticket_id}/messages: get: tags: - Ticket API summary: List Ticket Messages description: List messages for a ticket. operationId: svrelay.publicv2.PublicAPIServiceV2.ListTicketMessages parameters: - name: ticket_id in: path required: true schema: type: string title: ticket_id description: The ID of the ticket to list messages for. - name: pageSize in: query description: Maximum number of results to return. schema: type: integer title: page_size format: int32 description: Maximum number of results to return. - name: pageToken in: query description: Token for pagination. schema: type: string title: page_token description: Token for pagination. responses: '200': description: Success content: application/json: schema: $ref: >- #/components/schemas/svhelp.publicapi.ListTicketMessagesResponse default: description: Error content: application/json: schema: $ref: '#/components/schemas/connect.error' security: - BearerAuth: [] components: schemas: svhelp.publicapi.ListTicketMessagesResponse: type: object properties: data: type: array items: $ref: '#/components/schemas/svhelp.pubapimodels.Message' title: data x-stainless-terraform-configurability: optional nextPageToken: type: string title: next_page_token nullable: true x-stainless-terraform-configurability: optional title: ListTicketMessagesResponse additionalProperties: false connect.error: type: object properties: code: type: string examples: - not_found enum: - canceled - unknown - invalid_argument - deadline_exceeded - not_found - already_exists - permission_denied - resource_exhausted - failed_precondition - aborted - out_of_range - unimplemented - internal - unavailable - data_loss - unauthenticated description: >- The status code, which should be an enum value of [google.rpc.Code][google.rpc.Code]. x-stainless-terraform-configurability: optional message: type: string description: >- A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the [google.rpc.Status.details][google.rpc.Status.details] field, or localized by the client. x-stainless-terraform-configurability: optional detail: $ref: '#/components/schemas/google.protobuf.Any' x-stainless-terraform-configurability: optional title: Connect Error additionalProperties: true description: >- Error type returned by Connect: https://connectrpc.com/docs/go/errors/#http-representation svhelp.pubapimodels.Message: type: object properties: id: type: string title: id description: The ID of the Serval message. readOnly: true x-stainless-terraform-configurability: computed user: $ref: '#/components/schemas/svhelp.pubapimodels.User' title: user description: The user who sent the message. x-stainless-terraform-configurability: optional authorRole: $ref: '#/components/schemas/svhelp.models.MessageAuthorRole' title: author_role description: The role of the user who sent the message. x-stainless-terraform-configurability: optional content: type: string title: content description: The content of the message. x-stainless-terraform-configurability: optional createdAt: $ref: '#/components/schemas/google.protobuf.Timestamp' title: created_at description: The timestamp of the message. readOnly: true x-stainless-terraform-configurability: computed attachments: type: array items: $ref: '#/components/schemas/svhelp.pubapimodels.Attachment' title: attachments description: Attachments associated with the message. x-stainless-terraform-configurability: optional title: Message additionalProperties: false google.protobuf.Any: type: object properties: type: type: string x-stainless-terraform-configurability: optional value: type: string format: binary x-stainless-terraform-configurability: optional debug: type: object additionalProperties: true x-stainless-terraform-configurability: optional additionalProperties: true description: >- Contains an arbitrary serialized message along with a @type that describes the type of the serialized message. svhelp.pubapimodels.User: type: object properties: id: type: string title: id description: The ID of the Serval user. readOnly: true x-stainless-terraform-configurability: computed email: type: string title: email description: The email address of the Serval user. x-stainless-terraform-configurability: optional title: User additionalProperties: false svhelp.models.MessageAuthorRole: type: string title: MessageAuthorRole enum: - USER_ROLE - ASSISTANT_ROLE - SYSTEM_INFO_ROLE - INTERNAL_NOTE_ROLE google.protobuf.Timestamp: type: string format: date-time description: A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). svhelp.pubapimodels.Attachment: type: object properties: id: type: string title: id description: The unique identifier for the attachment. readOnly: true x-stainless-terraform-configurability: computed name: type: string title: name description: The name of the attachment file. x-stainless-terraform-configurability: optional contentType: type: string title: content_type description: >- The MIME type of the attachment (e.g., "image/png", "application/pdf"). x-stainless-terraform-configurability: optional url: type: string title: url description: >- A presigned URL to download the attachment. This URL expires after 15 minutes. readOnly: true x-stainless-terraform-configurability: computed isInline: type: boolean title: is_inline description: |- True for attachments that arrived as Content-Disposition: inline on an inbound email (typically CID-referenced images embedded in the HTML body). Inline attachments are also referenced from the message body via cid: URLs that get rewritten to fresh presigned URLs by the ticket-detail API. readOnly: true x-stainless-terraform-configurability: computed contentId: type: string title: content_id description: |- The RFC 2392 CID (Content-ID header value, brackets stripped) used to resolve cid: references in the message body to this attachment's url. Empty when the part has no Content-ID. readOnly: true x-stainless-terraform-configurability: computed title: Attachment additionalProperties: false securitySchemes: BearerAuth: type: http scheme: bearer ````