> ## Documentation Index > Fetch the complete documentation index at: https://docs.serval.com/llms.txt > Use this file to discover all available pages before exploring further. # List Ticket Feedback > List feedback items across tickets for a team. Only includes feedback that has been responded to. ## OpenAPI ````yaml /sections/api-reference/openapi-spec-v2.yaml get /v2/ticket-feedback openapi: 3.1.0 info: title: Serval Public API description: Serval Public API contact: name: Serval url: https://serval.com email: support@serval.com license: name: Serval License url: https://serval.com/license version: 2.0.0 servers: - url: https://public.api.serval.com security: - BearerAuth: [] tags: - name: Access Policy API - name: Access Policy Approval Procedure API - name: Access Profile API - name: Access Relationship API - name: Access Request API - name: Agent API - name: App Instance API - name: App Resource API - name: App Resource Role API - name: Approval Delegation API - name: Approval Request API - name: Audit Log API - name: Change Blackout API - name: Change Model API - name: Custom Field API - name: Custom Service API - name: Entity API - name: Entity Field Mapping API - name: Entity Ingestion Config API - name: Entity Type API - name: Folder API - name: Group API - name: Guidance API - name: Help Agent API - name: Journey API - name: Knowledge API - name: Knowledge Base API - name: Report API - name: SLA API - name: Schedule API - name: Tag API - name: Team API - name: Team User API - name: Ticket API - name: Topic API - name: User API - name: User Relationship API - name: Workflow API - name: Workflow Approval Procedure API - name: Workflow Run API paths: /v2/ticket-feedback: get: tags: - Ticket API summary: List Ticket Feedback description: >- List feedback items across tickets for a team. Only includes feedback that has been responded to. operationId: svrelay.publicv2.PublicAPIServiceV2.ListTicketFeedback parameters: - name: teamId in: query description: The ID of the team to list feedback for. schema: type: string title: team_id description: The ID of the team to list feedback for. - name: pageSize in: query description: >- Maximum number of results to return. Default is 5000, maximum is 5000. schema: type: integer title: page_size format: int32 description: >- Maximum number of results to return. Default is 5000, maximum is 5000. - name: pageToken in: query description: Token for pagination. Leave empty for the first request. schema: type: string title: page_token description: Token for pagination. Leave empty for the first request. - name: requestedAfter.seconds in: query description: >- Optional. Only include feedback requested at or after this time. Unix timestamp in seconds. schema: type: - integer - string title: seconds format: int64 description: >- Optional. Only include feedback requested at or after this time. Unix timestamp in seconds. - name: includeUnansweredRequests in: query description: |- Optional. Include unanswered feedback requests in the results. If true, all feedback is returned (both answered and unanswered). If false or omitted, only answered feedback is returned. schema: type: boolean title: include_unanswered_requests description: |- Optional. Include unanswered feedback requests in the results. If true, all feedback is returned (both answered and unanswered). If false or omitted, only answered feedback is returned. responses: '200': description: Success content: application/json: schema: $ref: >- #/components/schemas/svhelp.publicapi.ListTicketFeedbackResponse default: description: Error content: application/json: schema: $ref: '#/components/schemas/connect.error' security: - BearerAuth: [] components: schemas: svhelp.publicapi.ListTicketFeedbackResponse: type: object properties: data: type: array items: $ref: '#/components/schemas/svhelp.pubapimodels.TicketFeedback' title: data x-stainless-terraform-configurability: optional nextPageToken: type: string title: next_page_token description: >- Token for retrieving the next page of results. Empty if no more results. nullable: true x-stainless-terraform-configurability: optional title: ListTicketFeedbackResponse additionalProperties: false connect.error: type: object properties: code: type: string examples: - not_found enum: - canceled - unknown - invalid_argument - deadline_exceeded - not_found - already_exists - permission_denied - resource_exhausted - failed_precondition - aborted - out_of_range - unimplemented - internal - unavailable - data_loss - unauthenticated description: >- The status code, which should be an enum value of [google.rpc.Code][google.rpc.Code]. x-stainless-terraform-configurability: optional message: type: string description: >- A developer-facing error message, which should be in English. Any user-facing error message should be localized and sent in the [google.rpc.Status.details][google.rpc.Status.details] field, or localized by the client. x-stainless-terraform-configurability: optional detail: $ref: '#/components/schemas/google.protobuf.Any' x-stainless-terraform-configurability: optional title: Connect Error additionalProperties: true description: >- Error type returned by Connect: https://connectrpc.com/docs/go/errors/#http-representation svhelp.pubapimodels.TicketFeedback: type: object oneOf: - $ref: '#/components/schemas/svhelp.pubapimodels.TicketFeedback.Detailed' - $ref: '#/components/schemas/svhelp.pubapimodels.TicketFeedback.Thumbs' title: TicketFeedback google.protobuf.Any: type: object properties: type: type: string x-stainless-terraform-configurability: optional value: type: string format: binary x-stainless-terraform-configurability: optional debug: type: object additionalProperties: true x-stainless-terraform-configurability: optional additionalProperties: true description: >- Contains an arbitrary serialized message along with a @type that describes the type of the serialized message. svhelp.pubapimodels.TicketFeedback.Detailed: type: object title: Detailed properties: detailed: $ref: '#/components/schemas/svhelp.pubapimodels.DetailedFeedback' title: detailed description: Detailed feedback with star rating and optional text. x-stainless-terraform-configurability: optional id: type: string title: id description: The ID of the feedback item. readOnly: true x-stainless-terraform-configurability: computed ticketId: type: string title: ticket_id description: The ID of the ticket this feedback belongs to. readOnly: true x-stainless-terraform-configurability: computed targetUserId: type: string title: target_user_id description: The ID of the user who was asked for feedback. readOnly: true x-stainless-terraform-configurability: computed feedbackSubjectType: $ref: '#/components/schemas/svhelp.pubapimodels.FeedbackSubjectType' title: feedback_subject_type description: Who the feedback is about. readOnly: true x-stainless-terraform-configurability: computed feedbackAboutUserId: type: string title: feedback_about_user_id description: The user ID of who the feedback is about. readOnly: true x-stainless-terraform-configurability: computed requestedAt: $ref: '#/components/schemas/google.protobuf.Timestamp' title: requested_at description: Timestamp when the feedback was requested. readOnly: true x-stainless-terraform-configurability: computed respondedAt: $ref: '#/components/schemas/google.protobuf.Timestamp' title: responded_at description: >- Timestamp when the feedback was responded to. Null if not yet responded. nullable: true readOnly: true x-stainless-terraform-configurability: computed required: - detailed additionalProperties: false description: Detailed feedback with star rating and optional text. svhelp.pubapimodels.TicketFeedback.Thumbs: type: object title: Thumbs properties: thumbs: $ref: '#/components/schemas/svhelp.pubapimodels.ThumbsFeedback' title: thumbs description: Thumbs up/down feedback. x-stainless-terraform-configurability: optional id: type: string title: id description: The ID of the feedback item. readOnly: true x-stainless-terraform-configurability: computed ticketId: type: string title: ticket_id description: The ID of the ticket this feedback belongs to. readOnly: true x-stainless-terraform-configurability: computed targetUserId: type: string title: target_user_id description: The ID of the user who was asked for feedback. readOnly: true x-stainless-terraform-configurability: computed feedbackSubjectType: $ref: '#/components/schemas/svhelp.pubapimodels.FeedbackSubjectType' title: feedback_subject_type description: Who the feedback is about. readOnly: true x-stainless-terraform-configurability: computed feedbackAboutUserId: type: string title: feedback_about_user_id description: The user ID of who the feedback is about. readOnly: true x-stainless-terraform-configurability: computed requestedAt: $ref: '#/components/schemas/google.protobuf.Timestamp' title: requested_at description: Timestamp when the feedback was requested. readOnly: true x-stainless-terraform-configurability: computed respondedAt: $ref: '#/components/schemas/google.protobuf.Timestamp' title: responded_at description: >- Timestamp when the feedback was responded to. Null if not yet responded. nullable: true readOnly: true x-stainless-terraform-configurability: computed required: - thumbs additionalProperties: false description: Thumbs up/down feedback. svhelp.pubapimodels.DetailedFeedback: type: object properties: starRating: type: integer title: star_rating format: int32 description: 1-5 star rating. x-stainless-terraform-configurability: optional textFeedback: type: string title: text_feedback description: Optional free-form text feedback. nullable: true x-stainless-terraform-configurability: optional title: DetailedFeedback additionalProperties: false svhelp.pubapimodels.FeedbackSubjectType: type: string title: FeedbackSubjectType enum: - FEEDBACK_SUBJECT_TYPE_UNSPECIFIED - FEEDBACK_SUBJECT_TYPE_SERVAL - FEEDBACK_SUBJECT_TYPE_AGENT google.protobuf.Timestamp: type: string format: date-time description: A timestamp in RFC 3339 format (e.g., "2025-01-15T01:30:15Z"). svhelp.pubapimodels.ThumbsFeedback: type: object properties: isPositive: type: boolean title: is_positive description: True = positive, false = negative. x-stainless-terraform-configurability: computed_optional title: ThumbsFeedback additionalProperties: false securitySchemes: BearerAuth: type: http scheme: bearer ````