> ## Documentation Index > Fetch the complete documentation index at: https://docs.serval.com/llms.txt > Use this file to discover all available pages before exploring further. # Create Status > Create a ticket status for a team. ## OpenAPI ````yaml /sections/api-reference/openapi-spec-v2.yaml post /v2/statuses openapi: 3.1.0 info: title: Serval Public API description: Serval Public API contact: name: Serval url: https://serval.com email: support@serval.com license: name: Serval License url: https://serval.com/license version: 2.0.0 servers: - url: https://public.api.serval.com security: - BearerAuth: [] tags: - name: Access Policy API - name: Access Policy Approval Procedure API - name: Access Profile API - name: Access Relationship API - name: Access Request API - name: Agent API - name: App Instance API - name: App Resource API - name: App Resource Role API - name: Approval Delegation API - name: Approval Procedure API - name: Approval Request API - name: Assignment Rules API - name: Audit Log API - name: Change Blackout API - name: Change Model API - name: Custom Field API - name: Custom Service API - name: Dashboards API - name: Entity API - name: Entity Field Mapping API - name: Entity Ingestion Config API - name: Entity Type API - name: Folder API - name: Forms API - name: Group API - name: Guidance API - name: Help Agent API - name: Journey API - name: Knowledge API - name: Knowledge Base API - name: One-Time Window API - name: Report API - name: Roles API - name: SLA API - name: Schedule API - name: Tag API - name: Team API - name: Team Group API - name: Team User API - name: Ticket API - name: Topic API - name: User API - name: User Relationship API - name: Workflow API - name: Workflow Approval Procedure API - name: Workflow Run API paths: /v2/statuses: post: tags: - Ticket API summary: Create Status description: Create a ticket status for a team. operationId: svrelay.publicv2.PublicAPIServiceV2.CreateStatus requestBody: content: application/json: schema: $ref: '#/components/schemas/svhelp.publicapi.CreateStatusRequest' required: true responses: '200': description: Success content: application/json: schema: $ref: '#/components/schemas/svhelp.publicapi.CreateStatusResponse' security: - BearerAuth: [] components: schemas: svhelp.publicapi.CreateStatusRequest: type: object properties: teamId: type: string title: team_id x-stainless-terraform-configurability: optional statusGroup: $ref: '#/components/schemas/svhelp.models.TicketStatusGroup' title: status_group x-stainless-terraform-configurability: optional name: type: string title: name x-stainless-terraform-configurability: optional description: type: - string - 'null' title: description x-stainless-terraform-configurability: optional color: type: - string - 'null' title: color x-stainless-terraform-configurability: optional isAiSelectable: type: - boolean - 'null' title: is_ai_selectable x-stainless-terraform-configurability: optional ticketType: oneOf: - $ref: '#/components/schemas/svhelp.models.TicketType' - type: 'null' title: ticket_type x-stainless-terraform-configurability: optional emoji: type: - string - 'null' title: emoji x-stainless-terraform-configurability: optional locked: type: - boolean - 'null' title: locked x-stainless-terraform-configurability: optional isDefault: type: - boolean - 'null' title: is_default x-stainless-terraform-configurability: optional title: CreateStatusRequest additionalProperties: false svhelp.publicapi.CreateStatusResponse: type: object properties: data: $ref: '#/components/schemas/svhelp.pubapimodels.Status' title: data x-stainless-terraform-configurability: optional title: CreateStatusResponse additionalProperties: false svhelp.models.TicketStatusGroup: type: string title: TicketStatusGroup enum: - TICKET_STATUS_GROUP_UNSPECIFIED - TODO - IN_PROGRESS - DONE - CANCELED svhelp.models.TicketType: type: string title: TicketType enum: - TICKET_TYPE_UNSPECIFIED - TICKET_TYPE_REQUEST - TICKET_TYPE_TASK - TICKET_TYPE_MAJOR_INCIDENT - TICKET_TYPE_CONVERSATION - TICKET_TYPE_JOURNEY - TICKET_TYPE_INCIDENT - TICKET_TYPE_CHANGE - TICKET_TYPE_CUSTOM - TICKET_TYPE_PROBLEM svhelp.pubapimodels.Status: type: object properties: id: type: string title: id description: The ID of the status. readOnly: true x-stainless-terraform-configurability: computed teamId: type: string title: team_id description: The ID of the team that the status belongs to. x-stainless-terraform-configurability: optional statusGroup: $ref: '#/components/schemas/svhelp.models.TicketStatusGroup' title: status_group description: The status group. x-stainless-terraform-configurability: optional name: type: string title: name description: The name of the status. x-stainless-terraform-configurability: optional description: type: string title: description description: The description of the status. x-stainless-terraform-configurability: optional isDefault: type: boolean title: is_default description: Whether this is the default status for the team. x-stainless-terraform-configurability: computed_optional ticketType: $ref: '#/components/schemas/svhelp.models.TicketType' title: ticket_type description: The ticket type this status belongs to. x-stainless-terraform-configurability: optional scopedId: type: string title: scoped_id description: The team-portable identity of the status. readOnly: true x-stainless-terraform-configurability: computed color: type: - string - 'null' title: color description: >- The color override. If omitted, clients use the status-group default. x-stainless-terraform-configurability: optional isAiSelectable: type: boolean title: is_ai_selectable description: Whether AI status inference can select this status. x-stainless-terraform-configurability: computed_optional emoji: type: - string - 'null' title: emoji description: >- The emoji override. If omitted, clients use the status-group default. x-stainless-terraform-configurability: optional locked: type: boolean title: locked description: >- Whether requester replies are rejected while a ticket is in this status. x-stainless-terraform-configurability: computed_optional title: Status additionalProperties: false securitySchemes: BearerAuth: type: http scheme: bearer bearerFormat: JWT ````